Get in touch
Email is the best way to reach us, and it reaches a person rather than a queue. We aim to reply to every enquiry within two working days.
For all enquiries, including the categories below:
Product support
If you are using one of our applications and something is not working, email us with the name of the app, the device and operating system version you are using, and what you were doing when the problem occurred. That detail usually lets us identify the cause on the first reply.
Business and partnerships
New product work, collaborations, research partnerships and supplier enquiries. A short description of what you have in mind and any timescale you are working to is enough to start.
Privacy and data requests
Requests concerning your personal data — including access, correction and deletion — can be sent to the same address. Please state which product your request relates to. See our privacy policy for details of your rights.
Press
Media enquiries are welcome. Please include your outlet, the subject you are covering and your deadline.
Registered office
Correspondence by post, including formal and legal notices, should be addressed to our registered office:
EcoFlux Ltd
272 Bath Street
Glasgow
G2 4JR
Scotland, United Kingdom
Company details
We do not operate a telephone support line. Email reaches us fastest and gives us the written detail needed to investigate an issue.
Prefer to just say hello?
That is fine too. We read everything that arrives, and we would rather hear an early half-formed idea than a polished one that came too late.